Terms of service

Welcome to Forever Rose. These Terms of Service govern your use of our website and any purchases made through our store. By accessing our website, browsing our products, or placing an order, you agree to be bound by these terms. If you do not agree with any part of these Terms of Service, please discontinue using our website.

Throughout this document, the terms “Forever Rose,” “we,” “us,” and “our” refer to the owners and operators of this website. The terms “you” and “your” refer to any person who visits or uses our website.

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason permitted by law. You agree not to use our products or services for any unlawful purpose or in any way that could damage, disrupt, or interfere with the operation of our website.

You understand that, except for payment information, any content you submit through the website may be transferred over various networks and adapted to meet technical requirements.

Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate and up to date. However, slight variations in color, size, or appearance may occur due to differences in screen settings and manufacturing processes.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or make changes to product offerings without prior notice.

Pricing and Payments

Prices displayed on our website are subject to change without notice. While we make every effort to avoid errors, occasional inaccuracies related to pricing, promotions, or product details may occur. In such cases, we reserve the right to correct the information and cancel or refuse orders affected by those errors.

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment information on our servers.

Orders and Acceptance

Once you place an order, you will receive a confirmation email acknowledging that we have received your request. This email does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability.

  • Errors in pricing or product descriptions.

  • Suspected fraudulent or unauthorized transactions.

  • Violation of these Terms of Service.

If your order is canceled after payment has been processed, any applicable refund will be issued to your original payment method.

Shipping and Delivery

Forever Rose partners with third-party suppliers and fulfillment providers, including CJ Dropshipping, to process and ship orders. Delivery times provided on our website are estimates only and may vary depending on your location and external factors such as customs processing, carrier delays, weather conditions, or periods of high demand.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Returns and Refunds

Please review our Refund and Return Policy for detailed information regarding returns, exchanges, cancellations, and refunds. By placing an order with us, you acknowledge and accept the terms outlined in that policy.

Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, is the property of Forever Rose or its content suppliers and is protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

Prohibited Activities

You may not use our website or services:

  • In violation of any applicable law or regulation.

  • To transmit harmful code, viruses, or malware.

  • To engage in fraudulent, abusive, or deceptive conduct.

  • To collect or misuse the personal information of other users.

  • To interfere with the security or proper functioning of the website.

We reserve the right to suspend or terminate access to our services if these terms are violated.

Third-Party Services

Our store is hosted on Shopify and may use third-party providers to facilitate payments, order fulfillment, shipping, analytics, and other business operations. We are not responsible for the practices, policies, or content of third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party services you access through our website.

Limitation of Liability

To the fullest extent permitted by law, Forever Rose shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

While we make every effort to provide accurate information and reliable service, we do not guarantee that our website will always be uninterrupted, secure, or free from technical errors.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this page. Your continued use of the website following any updates constitutes your acceptance of the revised terms.