Shipping policy

Thank you for shopping with Forever Rose. We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep. Please review the information below to better understand how our shipping process works.

Order Processing

Once your order has been placed, it will be reviewed and prepared for shipment. Orders are typically processed within 1–3 business days. Please note that processing times may be longer during holidays, promotional periods, or times of high demand.

After your order has been processed, you will receive a confirmation email containing your shipping details and tracking information, where available.

Shipping Times

Forever Rose works with trusted fulfillment partners, including CJ Dropshipping, to deliver orders worldwide. Shipping times vary depending on the destination and the shipping method selected at checkout.

Estimated delivery times are as follows:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 5–12 business days

  • Australia: 8–18 business days

  • Europe: 7–18 business days

  • Other international destinations: 10–25 business days

Please note that these delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges, if applicable, will be calculated and displayed at checkout before your purchase is completed. From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

As soon as your order has been shipped, you will receive a tracking number via email whenever tracking is available. Please allow a few days for the tracking information to update after the package has been dispatched.

If you do not receive tracking information or experience issues tracking your package, please contact our customer support team.

Delays and Unexpected Circumstances

Although we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Customs inspections and clearance procedures.

  • Severe weather conditions.

  • Carrier delays.

  • Public holidays.

  • High shipping volumes.

  • Incorrect shipping information provided by the customer.

We appreciate your patience and understanding should any unexpected delays arise.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking with your local customs office for more information regarding potential charges.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. Forever Rose is not responsible for orders lost, delayed, or delivered to the wrong address due to incorrect information supplied by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that changes can be made once an order has entered processing.

Lost or Stolen Packages

Forever Rose is not responsible for packages marked as delivered by the shipping carrier that are lost or stolen afterward. If you believe your package has been lost or stolen, please contact the shipping carrier directly and notify our support team so that we can assist where possible.